Privacy Policy

Last Updated: 11th January, 2024.

Welcome to Hostfada Solutions ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Account Information: Name, email address, phone number, billing address, payment details.
• Identity Verification: Government-issued ID (if required for domain registration).
• Support Inquiries: Information provided when contacting our support team.

b. Technical & Usage Data

• Server Logs: IP addresses, browser type, access times, pages visited.
• Cookies & Tracking: We use cookies to enhance user experience and analyze site traffic.
• Website Data: If you host a website with us, we store your website files and databases.

c. Third-Party Data

We may receive information from partners (e.g., domain registrars, payment processors) to provide our services.

2. How We Use Your Information

We use collected data for the following purposes:

• Providing and maintaining our hosting services.
• Processing payments and preventing fraud.
• Responding to customer support requests.
• Improving our services and website functionality.
• Sending important updates, security alerts, and promotional offers (you can opt out).
• Complying with legal obligations (e.g., domain registration rules).

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share it in the following cases:

• Service Providers: Payment processors, domain registrars, and infrastructure partners.
• Legal Compliance: If required by law (e.g., court orders, fraud investigations).
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures, including:

• Encryption (SSL/TLS) for data transmission.
• Secure server infrastructure with firewalls.
• Regular security audits.

However, no method of online transmission or storage is 100% secure. You are responsible for keeping your account credentials safe.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request data portability.
• Withdraw consent (where applicable).

To exercise these rights, contact us at privacy@hostfada.com.

6. Cookies & Tracking

We use cookies for:

• Authentication (keeping you logged in).
• Analytics (Google Analytics) to improve our services.

You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices.

8. Data Retention

We retain your data as long as necessary for:

• Providing services.
• Legal compliance (e.g., tax records).
• Resolving disputes.

9. Children's Privacy

Our services are not intended for users under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Hostfada Solutions
Email: privacy@hostfada.com